Privacy policy

Last updated: September 13, 2026

At minimela, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information when you visit or purchase from our website.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

  • Name
  • Email address
  • Mobile/phone number
  • Billing and shipping address
  • Order and purchase information
  • Payment-related information necessary to process transactions
  • Information you provide when contacting customer support
  • Device, browser, IP address, and website usage information
  • Information collected through cookies and similar technologies

We do not intentionally collect sensitive personal information unless it is necessary for providing a service and permitted by applicable law.

2. How We Use Your Information

We may use the information we collect to:

  • Process and deliver your orders
  • Process payments and provide order confirmations
  • Provide customer support
  • Communicate with you about your orders
  • Improve our website, products, and services
  • Prevent fraud, misuse, and unauthorized activity
  • Send promotional communications where permitted and where you have provided appropriate consent
  • Comply with applicable legal and regulatory requirements

We only use personal information for legitimate business purposes and in accordance with applicable Indian laws.

3. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand how visitors use our website, and improve your shopping experience.

Cookies may also be used by certain third-party services, such as analytics or advertising providers.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

4. Third-Party Services

We may use trusted third-party service providers to help operate our business, including:

  • Payment gateways
  • Shipping and logistics providers
  • Website hosting and technology providers
  • Analytics services
  • Marketing and advertising platforms
  • Customer support tools

These third parties may process information only as necessary to provide their services to us and may have their own privacy policies.

We do not sell your personal information to third parties.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

7. Customer Rights

Subject to applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to certain personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where legally applicable
  • Withdraw consent where processing is based on consent
  • Raise concerns regarding our handling of your personal information

To make a privacy-related request, contact us at hs411083@gmail.com.

We may need to verify your request before processing it.

8. Children's Privacy

Our store offers products intended for children, but purchases should be made by parents, guardians, or other authorized adults.

We do not knowingly collect personal information directly from children for the purpose of creating accounts or processing independent purchases.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, or applicable laws.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

minimela
Email: hs411083@gmail.com