Shipping policy

Last updated: September 13, 2026

At minimela, we aim to make your shopping experience simple and reliable. Please read the following shipping information before placing your order.

1. Shipping Methods

We currently offer delivery through our selected shipping and logistics partners.

Available shipping methods may include:

  • Standard shipping
  • Express shipping, where available

Available options will be displayed at checkout based on your delivery location.

2. Order Processing

Orders are generally processed within 1 to 2 business days after successful payment/order confirmation.

Orders placed on weekends or public holidays may begin processing on the next business day.

During sales, holidays, or periods of unusually high order volume, processing may take longer.

3. Delivery Time

Estimated delivery time is:

2 to 4 days after dispatch.

Actual delivery time may vary depending on your location, courier availability, weather, holidays, or other circumstances outside our control.

Remote or difficult-to-service locations may require additional time.

4. Shipping Costs

Shipping charges are:

[SHIPPING COST]

Any applicable shipping charges will be displayed at checkout before you complete your order.

We may occasionally offer free shipping promotions subject to the terms displayed at the time of purchase.

5. Tracking Information

Once your order has been dispatched, we may provide tracking information through email, SMS, WhatsApp, or your account, where available.

Tracking updates may take some time to appear after the shipment has been handed to the courier.

6. Delivery Issues and Delays

If your order is delayed, please contact us at hs411083@gmail.com with your order number.

If tracking shows your order as delivered but you have not received it, please contact us as soon as possible so we can investigate with the delivery partner.

We are not responsible for delays caused by incorrect or incomplete delivery addresses provided by customers.

7. Incorrect Address

Customers are responsible for providing accurate shipping information.

If an order has not yet been dispatched, contact us immediately at hs411083@gmail.com if you need to correct your address.

Once an order has been dispatched, changes may not be possible.

8. International Shipping

[CHOOSE ONE]

Option A — If you do not offer international shipping:

We currently ship only within India and do not offer international shipping.

Option B — If you offer international shipping:

We may offer international shipping to selected countries. Delivery times and shipping charges vary by destination and will be displayed at checkout. Customers may also be responsible for customs duties, import taxes, or other charges imposed by the destination country.

9. Contact

For shipping-related questions:

minimela
Email: hs411083@gmail.com